Hoke County Information Technology

The Information Technology Department develops, manages and maintains an integrated network of computer resources in order to provide data and information processing services to County Agencies and authorized users.

The I.T. Department has been assigned the responsibility of planning for and acquiring all computer systems, software and related equipment or services necessary to carry out the business of the County. 

Computers, software and related equipment used by any County department or agency are maintained as part of the I.T. Department inventory.  The I.T. Department will track the licensing of software for all departments and ensure that software is used in compliance with all applicable licensing agreements and laws.

The I.T. Department is responsible for properly installing all computer systems, software or equipment acquired and ensuring compliance with all County policies and vendor instructions concerning the equipment and its installation.

The Information Technology Department shall be the central point of management for all computer systems, equipment, software and related services for all County departments and agencies.  As such, the I.T. Department will directly provide or coordinate from outside sources the necessary maintenance, update and repair functions for all computers, software or related equipment for all County departments and agencies.

Guiding Principles

Serve the public interest: The I.T. Department seeks to meet the needs of Hoke County citizens by improving the existing levels of service or adding new services not already provided to the public.

Improve the productivity of the County Government workforce:  The application of innovative technology in the office allows workers to use computer-based tools to perform their work more efficiently. Computer-based information technology tools can provide high-speed information creation, storage, retrieval, analysis, and distribution.  The key to dramatically improving productivity in the County government workforce is in implementing information technology in conjunction with re-engineering the work process throughout County agencies.

Reduce the annual rate of cost increases in operating County government: Hoke County must use information technology to reduce the rate of growth in County operating expenditures. This is done by making wise use of technology for processing, managing, and communicating information, and by ensuring that investments are made wisely, mindful that technology is a tool to help achieve business goals and not an end by itself.

Department Goals

• Provide appropriate computing resources to all County departments in support of the County and department goals and objectives.

• Seek to improve or expand the electronic and internet based services and capabilities provided to the employees and citizens of Hoke County.

• Ensure that county technology assets are obtained, used, retained and retired properly.

• Maintain a skilled, well-trained staff that can provide superior support to all departments and agencies in a harmonious and cooperative manner.

• Evaluate new technology and emerging developments for potential improvements to the efficiency of work and services provided by the County.

View the Hoke County Acceptable Use Policy HERE

View the Hoke County IT Department Policy HERE

Steve Billings - Information Technology Director

Candace Pierce - IT Support Technician